Third-Parties / Sub-processors

causaLens uses the third party entities below to process personal data on behalf of causaLens customers and in accordance with contract terms between causaLens and the third party to uphold causaLens’ commitments in causalens’ Privacy Policy.

causaLens carries out annual compliance reviews of its third parties, and where the engagement of a sub-processor requires the cross-border transfer of personal data, causaLens conducts data transfer reviews in accordance with applicable data protection laws . 

For each sub-processor below, processing of personal data will be for the duration of use of the applicable service by the customer, and for the retention periods as set out in causalens’ Privacy Policy. 

Name of Subprocessor	Contact details	Subject matter of the processing	Duration of the processing	Nature and purpose of the processing	Geographical location of the processing	Type of personal data processed	Categories of data subject
PostHog	2261 Market Street #4008, San Francisco CA 94114	Personal data of users of the Controller’s web product(s)	Duration of the agreement	User sessions data tracking for usage and behavioral analytics	Germany (PostHog EU Cloud)	Identifying – name, username Computer device – IP address, MAC address, browser footprint Contact – email address Location – country, territory, city Behavioral – product usage (page views, clicks, browsing behavior) Users sessions data	Users
Amazon Web Services, Inc.	410 Terry Avenue North, Seattle, WA 98109-5210, aws-EUprivacy@ amazon.com	Data uploaded by users of platform.causalens.com	Duration of the agreement	Cloud storage and processing of customer data	EU (London)	Dependent on customer use case	Dependent on customer use case
Google Ireland Limited	Dublin: Gordon House, Barrow Street, Dublin 4, Ireland	Data uploaded by users of platform-gcp.causalens.com	Duration of the agreement + Data retention	Cloud storage and processing of customer data	US Central	Dependent on customer use case	Dependent on customer use case
Microsoft Ireland Operations Limited	Microsoft Campus. Thames Valley Park. Reading. Berkshire. RG6 1WG.	Data uploaded by users of platform-az.causalens.com	Duration of the agreement + Data retention	Cloud storage and processing of customer data	US North Central	Dependent on customer use case	Dependent on customer use case

Questions or concerns

If you have any questions or concerns regarding privacy in connection with the Services, please send us a detailed message at support@causaLens.com. We will make every effort to resolve your concerns.

Telephone: +44 (0) 2081941215
Email: support@causaLens.com